As a society becomes evermore interconnected through mobile technology, humanitarian aid organisations are taking into account the essentials of communication. This flows beyond simple information exchange, and involves communicating between loved ones after or during a disaster.
Using mobile technology it is possible to do multiple functions to assist aid organisations with their response. (1) Mapping: This will tell organisations where the phone is, and where communication is possible. Often these are near the peaks of hills or mountains, which informs organisations that affected will attempt to gather at such locations to reach loved ones. (2) Social Media: can play a critical role in sending geo-tagged photos to global platforms, so that aid organisations is able to attain secondary information that will assist their response. Beyond that, it can facilitate information to rescue personnel if a person is trapped. (3) Information Mass Communication: At times, warnings prove to be essential when warning potentially affected persons of a disaster, or key locations after a disaster. Thus, working closely with Telco companies to ‘blast’ out messages play a critical role to save lives.
Information sharing in a humanitarian response can play a critical role for many. Aid organisations have already started to develop strategies around how information can be two-way and how the information can be ‘packaged’ to assist in any response. At times, providing power, a mobile phone and phone credit can even affect the morale of a small community.